Our Process

At Valentine Creative, we believe that great results start with a clear and collaborative process. While each service has its own detailed approach, below is an overview of how we work with our clients to ensure a smooth, stress-free experience.

Step 1: Initial Enquiry

Start by reaching out through our enquiry form or contacting us directly. This helps us understand your needs and determine the best way we can support you.

Step 2: Discovery Call

We schedule a complimentary discovery call to dive into your goals, challenges, and vision. This is a collaborative conversation to ensure we’re aligned and the right fit for each other. During this call, we’ll discuss which service best suits your needs and explain the specific steps involved in that service.

Step 3: Proposal & Next Steps

After the discovery call, we provide a clear summary and, if we’re a good fit, a tailored proposal outlining the scope, timelines, and investment. Once approved, we move forward with the service process that best fits your project—whether that’s branding, consulting, media, or website development.

Step 4: Service Delivery

Each service has its own dedicated process to guide you from start to finish:

Branding & Design: From onboarding to creative development and final delivery.
Consulting: From pre-consultation prep and the session to actionable takeaways and optional ongoing support.
Media & Website Development: Customised production and design workflows to bring your brand to life online and across platforms.

Step 5: Continued Support

We offer optional ongoing support for any service, so you always have access to guidance and advice as you implement branding, strategies or grow your brand.

Our goal is to make the process as seamless and enjoyable as possible, allowing you to focus on your business while we handle the creative and strategic work.